Customer Support Assistant
Mynt Recruitment / Buyers / South Yorkshire
Please note that the application deadline has passed.

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Customer Support Assistant £15,000 p.a. Our client based in Sheffield is looking to recruit a Customer Support Assistant to join their team and help support various departments throughout the company. Working days, 37.5 hours per week The ideal candidate will manage customer communications, providing outstanding customer service to uphold the company reputation, making the company more competitive and therefore encouraging repeat and new business. To manage the customer experience from the time their order is processed through to completion, delivery and aftercare, keeping them informed of progress. Identify barriers to potential delays and liaise with internal departments to progress jobs, reducing customer complaints and ensuring customer satisfaction. Main Duties: • Progress all enquiries, keeping customers updated at every stage of the process • Use the ADV Planner to track customer orders and extract information to keep customers updated on the progress of their order, aiming to inform customers before they enquire themselves • Identify any hold ups in the progress of customer orders, liaise with the relevant departments and find a suitable solution to move the order through to the next stage of the process • Create and distribute weekly order reports We are looking for enthusiastic people with the above experience. This placement is on a temp to perm basis meaning you could be taken on full time after a period of 12 weeks if you prove yourself credible of this. This is a fast paced environment and would be ideal for someone who wants a career as a Customer Support Assistant at a well respected, local Sheffield company. Apply directly to this advert OR email a copy of your updated CV to with a covering letter (please quote reference CSAROTH1 on your email) MYNT Recruitment is acting as an employment business. We specialise in Temporary and Permanent contracts in the Yorkshire area Other specialist areas of employment include: Driving: Engineering: Commercial: Industrial: MYNT Recruitment was established in December 2004 and has 3 managed branches; on in Hull, one in Rotherham and the head office in York. We are proud members of the REC, TEAM and GLA. If you would like to know more about MYNT Recruitment - follow us on Facebook, LinkedIn & Twitter If you are not interested in the position advertised but would like to register your details with us, visit our website or email a copy of your CV for regular job updates.

Publication date
2017-10-05

E-mail
paul.814DF20F8.0@applythis.net

Phone
01709 917517

Address
Sheffield

Additional information
Paul Schofield

Please note that the application deadline has passed.